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Recent Comments
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The cup analogy is interesting. My thinking about the analogy would be:
water = knowledge (the thing we are managing or mobilizing)
cup = IT and other systems that hold the knowledge (including the heads of people that hold tacit knowledge)
the multi-stakeholder process of getting the water from source (ie tap) to cup to consumer = KMb
a well hydrated consumer = social benefit
That’s an excellent understanding and further clarification of the analogy I used to convey the differences between KM and KMb. And – of course – keeping consumers well hydrated with knowledge does create a social benefit for everyone.